Returns and Refunds

Returns and Refunds

Exchanges (For Size Only)

We offer size exchanges for all tees as long as:

• You contact us within 7 days of receiving the order
• The product is unworn, unwashed, and in original condition

Once we receive and inspect the return, we’ll ship the replacement (subject to stock availability).

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Store Credit System

We don’t do cash refunds. If we accept your return, you will receive the amount as store credit.
This store credit:

• Will be emailed to you
• Can be used on your next Brainrot purchase
• Never expires
• Is non-transferable and can’t be converted into cash

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Refunds

We do not issue refunds unless:

• The product is damaged on arrival
• There's a clear manufacturing or printing defect

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Abuse Policy

If we notice repeated returns or exchanges that look suspicious (e.g. claiming wrong size repeatedly), we reserve the right to:

• Reject future exchanges
• Block COD orders for the customer
• Disable return/exchange privileges

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For All Requests

Mail us at: support@brainrot.fit
Subject: “Exchange Request – Order #[your order ID]”
Attach: Picture of the item + reason

We’ll get back to you within 24 hours.